Agent Templates

Pre-built AI agent configurations for common call centre use cases. Deploy in minutes.

Real Estate Lead Qualification

Real Estateintermediate

Qualify buyer leads by budget, location, timeline. Book viewings with qualified leads.

Budget qualificationLocation matchingTimeline assessment

Insurance Claims Intake

Insuranceintermediate

Collect claim details, verify policy info, route to appropriate department.

Policy verificationClaim type routingDocument collection

Appointment Setter

Healthcarebeginner

Book appointments, check availability, send confirmations. Works with any calendar.

Availability checkReal-time bookingSMS confirmation

Customer Support Triage

Generalbeginner

Handle support inquiries, troubleshoot issues, escalate when needed.

Issue categorizationKB searchTroubleshooting steps

Debt Collection

Financeadvanced

Professional collections calls with compliance-first approach. Payment plan negotiation.

FDCPA compliantPayment negotiationPlan setup

Telecom Customer Service

Telecomintermediate

Handle billing inquiries, plan changes, technical issues for telecom customers.

Billing inquiriesPlan upgradesTechnical troubleshoot

Customer Satisfaction Survey

Generalbeginner

Post-service CSAT survey. Collect ratings, feedback, and identify at-risk customers.

NPS scoringOpen-ended feedbackAt-risk detection

E-Commerce Order Support

E-Commercebeginner

Order status, returns, exchanges, and shipping inquiries for online stores.

Order trackingReturn initiationExchange process

Streaming Service Retention

Streamingadvanced

Retain cancelling subscribers with personalized offers and content recommendations.

Cancellation interceptOffer presentationContent recommendations

Healthcare Receptionist

Healthcareintermediate

Schedule appointments, handle prescription refills, route to departments.

Appointment schedulingPrescription refillsDepartment routing